RevTech Manager (Commercial Operations & MarTech)

Permanent employee, Full-time · Amsterdam

About the job

Salonized is a successfully growing SaaS company providing innovative solutions for the salon and spa industry. We're on a mission to empower salon owners and beauty professionals with cutting-edge software solutions that streamline operations, enhance customer experiences, and drive business growth.

Are you looking for a fun and dynamic team, where creativity, passion, and expertise converge to shape the future of the salon industry? If you're ready to be part of a vibrant, forward-thinking company that values innovation and values-driven collaboration, explore our exciting career opportunities at Salonized today. Let's redefine beauty together!

Are you a dynamic and versatile professional with a passion for both commercial operations and marketing technology? We are seeking a talented individual to join our team for the newly created role of RevTech Manager. This is a pivotal hands-on role reporting directly to the VP of Commercial. The selected candidate will play a key part in shaping and optimizing our product-led growth, ensuring seamless integration of the systems and tools used by our Sales, Marketing, Support, and Customer Success teams.

How you will have an impact

Technical Support:

Manage and optimize our commercial tech stack, ensuring all tools are integrated and utilized effectively.
Serve as main admin of CRM (PipeDrive), and CSM platform (Intercom & Aircall) and provide support for CMS (Storyblok).
Collaborate with Tech teams to ensure the seamless integration and interoperability between systems.
Act as a key liaison across Commercial and Technical teams

Reporting and Analytics:

Develop and maintain regular reports on commercial KPIs.
Collaborate with Performance Marketeer to analyze data and provide insights into performance, user behavior, and revenue optimization.
Manage the quarterly business review process
Set-up and facilitate a framework for experimentation that allow us to fail fast and continuously improve

Operations:

Implement processes that streamline workflows, optimise systems, and enhance efficiency.
Support the planning and execution of cross-functional initiatives that drive productivity and revenue generation.
Manage and optimize the Customer Relationship Management (CRM) system and other sales technology tools.
Work closely with the Sales and Customer Success to enhance efficiency in lead management and sales processes.
In collaboration with Data Engineers, establish and maintain data quality standards across our systems.

Enablement:

Implement and manage processes and tools that empower the Commercial team with the right resources and information.
Collaborate with Commercial leadership to identify opportunities for process improvement.
Assist with developing training programs for the teams.

You are a great fit if you have

Experience in revenue operations, martech development, and related skills.
Hands-on experience with CRM, CMS, marketing automation, and enablement tools.
Experience with data management and analytics tools.
Excellent project management and organizational skills.
Strong analytical and problem-solving skills.
Strong communication and collaboration skills.

What we offer

A friendly & diverse work environment where everyone feels welcome and included
A competitive salary based on your experience
Free & delicious lunch every day in the office
Career opportunities and strong stimulation of personal development
MacBook, a Swapfiets (bike) in the city of your choice, and a museum card
Regular (some call it frequent) dinners, drinks, and team events
A yearly retreat with the whole team (oh my!)
Monthly budget in YourCampus plus birthday gift
And to rest: 28 vacation days a year

What you can expect from our hiring process?

Resume review: We check your resume to see if you’re a good fit.
Video Screening: We get to know you a little better, and you us!
Interview: You'll speak with two team members about your background and previous experiences.
Case: We'll test your abilities through a practical exercise.
Offer: The Salonized team welcomes you!

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About us

At Salonized, we are on a mission to make work beautiful for beauty professionals with our easy-to-use salon software. We believe we can transform the salon experience. Together with around 70 Salonizers, we work hard to create a phenomenal experience for our clients. With over 12.000 salons believing in us, we are the market leader in the Benelux. We are already expanding rapidly into new countries, and we’re not done yet. That’s where you come in.

**Please not that this position is based in the Netherlands, and we will only consider candidates who are currently residing in the Netherlands.

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We are looking forward to hearing from you!

Thank you for your interest in Salonized. Please fill out the following short form. Should you have difficulties with the upload of your data, please send an email to marilena@salonized.com.